Moji Safety Tips

These Safety Tips are the Community Guidelines referred to in the Moji Terms of Service. They do not cover every situation, so trust your instincts.

1. Money and investments

• Never send money, gift cards or crypto to someone you met on Moji. However real the story sounds - a medical emergency, a stuck parcel, a plane ticket to visit you - a request for money is the clearest sign of a scam.
• Be suspicious of investment tips. If someone starts talking about a trading app, a crypto platform or a "sure profit", stop. These schemes often start with small wins so you trust them with more.
• Never share bank details, card numbers or one-time codes. Moji will never ask you for a verification code or your password.

2. Keep it on Moji at first

• Someone who wants to move you to another messenger straight away may be trying to avoid our safety checks. Take your time before switching apps.
• If a conversation that moved elsewhere turns into a request for money or private photos, come back and report the profile on Moji.

3. Photos, video calls and blackmail

• Do not send intimate photos or videos to someone you have not met. They can be recorded and used to threaten you.
• If someone threatens to share images of you, do not pay. Save the messages, block and report the person, and contact the police.
• A video that looks real can be made with AI. A video call helps, but it is not proof on its own.

4. Is this person who they say they are?

• A verification badge means only that we checked that person's photo at a certain time. It does not guarantee who they are or how they will behave.
• Be careful with anyone who avoids video calls for weeks, tells stories that keep changing, or pushes for a serious relationship very fast.

5. Protect your personal information

• Keep your home address, workplace, daily routine and ID numbers to yourself until you know someone well.
• Do not share your children's names, school or photos with new contacts.

6. Meeting in person

• Meet in a busy public place for the first few times, and arrange your own transport.
• Tell a friend where you are going and who you are meeting.
• Watch your drink and belongings, and leave whenever you feel uncomfortable.
• If you travel abroad to meet someone, check the local laws first. Some countries criminalise same-sex relationships, and some authorities have used dating and social apps to target LGBTQ+ people.

7. Child sexual exploitation and abuse

• Moji is for adults only. We do not allow any content that sexualises or endangers children, real or fictional, including anime, illustrations and text.
• Uploading, storing, producing, sharing or linking to child sexual abuse material (CSAM), or asking anyone to share it, is prohibited, even to express outrage or raise awareness.
• We remove such content, ban the accounts involved and report it to the relevant authorities.

8. Report and get help

• Report a profile or message from inside the app, or write to [email protected].
• Please report requests for money or investment, threats or blackmail, fake or stolen profiles, anyone who appears to be under 18, and harassment or hateful messages.
• If you are in danger, contact your local emergency number first (Republic of Korea 112 or 119 · United States 911). In the Republic of Korea, online fraud can be reported to the Korean National Police Agency at ecrm.police.go.kr or 182.